Deposits and reservations:
 

• We require a 50% non-refundable, booking deposit to secure your event date. The remaining balance payment is due 72 hours prior to your event date.

• We do not offer any refund, but we can change your reservation if notified within 72 hours of the original event date. If we are not notified of the change within 72 of the original date, it may result in the loss of the 50% non-refundable deposit.

• If you need to cancel your booking, we will apply the original 50% non-refundable deposit towards a rescheduled event, provided it is within 12 months of the original event date. 

• If you do not show up to the event, the option to reschedule will not be provided and payment will not be refunded. 

• We may have multiple inquiries for your requested event date, so please understand that your event date is not secured unless a deposit has been received and we have payment confirmation. A confirmation email will be sent after the deposit has been received. 

• We will hold your requested booking date for 48 hours after the invoice has been sent. If a deposit is not received within 48 hours, the date will be released and become available for booking.
  
   

What types of events do you do?
 

• WE DO IT ALL! Date nights, anniversaries, proposals, bridal showers, wedding receptions, birthdays, girl’s night, “just because”, brunches, baby showers, gender reveals, and more! We will work with you to plan the perfect event!
  
  
   

How many guests can you accommodate?
 

• We can currently accommodate up to 20-22 guests, but we are constantly increasing that number! If you have a larger party or event, please message us regarding your event and we can discuss other accommodations. 
  
  
   

What about the food?
 

• We proudly cater and provide all of our own food.

• We will do our best to accommodate any food allergies or dietary restrictions.

• If you wish, you may also bring outside food for the event, in addition to the food you order from us.  An 8ft banquet table with linen can be added on for an additional cost if requested. 

• We ask that large-size wastes be disposed of properly by the client. 
  
  
   

Do you provide alcohol?
 

• Unfortunately, due to restrictions and licensing, we cannot sell or provide alcohol. If you choose to bring alcohol to your picnic, it is your responsibility to check the alcohol laws of any venue or public space being used for your event. It is always important to follow the rules of the location and to be responsible and respectful. Perdido Picnic Company takes no responsibility for any alcohol consumption or penalties that occur. We are not liable for the disregard of these rules.
  
  
   

What if the weather forecast predicts rain or bad weather conditions?
 

• Weather can be unpredictable, but don't let that stop you from picnicking with us! We suggest having a backup plan, such as an indoor location, so that the celebration can continue! In the event of predicted/forecasted wet weather, Perdido Picnic Company will not set up the picnic items outdoors. We will be in contact with you the week before your picnic and you will have up to 72 hours prior to the event to decide if you would like to proceed with alternate arrangements at an indoor or covered location or if you would like to reschedule the event date. 

• We will do our best to monitor the weather forecast and contact our clients prior to the event, but it will ultimately be your responsibility to monitor the weather forecast and let us know what your decision is regarding the picnic and the location.
  
  
   

When should I arrive for my event?
 

• We ask that guests do not arrive at their picnic early, as we need sufficient time to set up the picnic perfectly. If you need to stop by early to drop something off, please inform us so can arrange a time with our styling team who will be on site. Arriving early will interfere with the setup, so you may be asked to kindly give us space to complete the setup – we will do our best to finish as soon as possible but we want it as perfect as it should be for you (we will not rush to complete the set up for early arrivals). 

• We understand things happen that and you may be running late. Please let us know if you are running late! If we have not heard from you after 25 minutes, we will pack up the picnic and your reservation will be forfeited, with no refund. If you are late, your picnic will still end at the scheduled time. 
  
  
   

What do I need to do when we are ready to leave your special event?
 

• We will handle the clean-up of your picnic so that you can simply enjoy your experience! However, if you have brought in additional outside food/beverage, we ask that you dispose of any large amounts of waste.

• If you need to leave earlier than the designated end time for your picnic, please let us know at least 30 minutes ahead of time. You are responsible for the picnic equipment until we return.
  
  
   

Will someone from Perdido Picnic Company stay on the premises during our event?
 

• We will remain on site until you arrive, but then we will leave the premises until the end of your picnic.
  
  
   

What do I need to know about damages or loss of rental items?
 

• You are responsible for the supervision and security of Perdido Picnic Company rental items until it is collected by Perdido Picnic Company. We ask that if you plan to leave early, please text our team 30 minutes prior, so our items are not left unattended.

• In the event that rental items are stolen from the venue/location, you will notify Perdido Picnic Company in writing stating the full circumstances of the theft and the time the police were notified.

• All rental items supplied to you are property of Perdido Picnic Company unless otherwise stated in a signed invoice.

• Any loss or damage to the equipment will be charged accordingly.

• If rental items are lost or damaged, you must pay Perdido Picnic Company the current replacement cost of the rental items.